The Catalyst FZE LLC (“The Catalyst,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the use of our services, which include advisory for bank account opening, SME and business loans, trade and working capital loans, corporate facilities, individual and corporate mortgages, VAT-auditing and corporate tax advisory services, company formation, digital marketing management, immigration services, payment solutions, website designing, and other related services (collectively, “Services”). By accessing or using our Services, you agree to this Privacy Policy.
- Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, address, nationality, and other demographic information.
- Financial Information: Details about your income, credit history, and other financial information necessary for processing loans, mortgages, or other financial services.
- Business Information: Details about your business including business name, nature of the business, financial performance, and related information for business loans, digital marketing services, or company formation.
- Technical Information: Log data, IP address, browser type, and usage information when you visit our website.
- How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services.
- Improve, personalize, and expand our Services.
- Understand and analyze how you use our Services.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Process your transactions.
- Find and prevent fraud.
- How We Share Your Information
We may share your information with selected third parties, including:
- Service Providers: Entities that provide services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Partners: Financial institutions, lenders, or other involved parties when it is necessary to provide you with our Services related to loans or financial advisory.
- Legal Requirements: Law enforcement, regulators, or other legal entities when required by law or in response to legal processes, obligation, or request.
- Your Data Protection Rights
Under data protection laws, you have rights including:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Third-Party Websites
Our website may link to other websites not operated by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the Privacy Policy of every site you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at [Insert contact information].
